Terms of service

Last Updated: May 1, 2026

Welcome to WarmGlow Studio. By accessing our website, browsing our products, or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.


1. Overview

This website is operated by WarmGlow Studio. Throughout the site, the terms "we," "us," and "our" refer to WarmGlow Studio. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

If you do not agree with all the terms and conditions stated here, you may not access the website or use any of our services.


2. Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old or have the consent of a parent or guardian.
  • You will not use our products for any unlawful or unauthorized purpose.
  • You will not violate any applicable laws or regulations while using our website.
  • You will not transmit any malicious code, viruses, or harmful software.

Any violation of these terms may result in immediate termination of service.


3. Products and Services

WarmGlow Studio specializes in handcrafted candles, candle bouquets, fragrance products, and related home décor items.

Because our products are handmade:

  • Slight variations in color, shape, fragrance intensity, and appearance may occur.
  • Product photographs are for illustrative purposes and may differ slightly from the final product.
  • We reserve the right to modify or discontinue any product without prior notice.

4. Pricing and Payment

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices are subject to change without notice.
  • We reserve the right to correct pricing errors at any time.
  • Payment must be completed before an order is processed and shipped.

We use secure payment gateways to process transactions. We do not store your payment card information.


5. Order Acceptance

We reserve the right to:

  • Refuse or cancel any order at our sole discretion.
  • Limit quantities purchased per customer, household, or order.
  • Cancel orders suspected of fraud, unauthorized activity, or misuse.

If an order is canceled after payment has been made, the applicable refund will be processed to the original payment method.


6. Shipping and Delivery

Shipping and delivery timelines are estimates and may vary depending on location and courier availability.

WarmGlow Studio is not responsible for delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Other unforeseen circumstances

For complete details, please refer to our Shipping Policy.


7. Returns, Refunds, and Exchanges

Refunds and exchanges are governed by our Refund Policy.

Refunds may be available for:

  • Damaged products
  • Defective items
  • Incorrect products received

Requests must be submitted within the specified timeframe mentioned in our Refund Policy.


8. Candle Safety Disclaimer

Our candles are decorative and fragrance products that require responsible use.

Customers agree to:

  • Never leave a burning candle unattended.
  • Keep candles away from children and pets.
  • Place candles on a stable, heat-resistant surface.
  • Keep candles away from flammable materials.
  • Follow all candle care and safety instructions provided with the product.

WarmGlow Studio shall not be liable for damage, injury, or loss resulting from improper use of our products.


9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Product descriptions
  • Website design

is the property of WarmGlow Studio and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.


10. User Content

If you submit reviews, feedback, comments, or other content:

  • You grant us the right to use, reproduce, edit, and publish such content.
  • You confirm that your content does not violate any third-party rights.
  • We reserve the right to remove content that is offensive, unlawful, or inappropriate.

11. Limitation of Liability

To the maximum extent permitted by law, WarmGlow Studio shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption
  • Product misuse by customers

Our liability shall not exceed the amount paid for the product purchased.


12. Accuracy of Information

We strive to provide accurate product descriptions and information. However, we do not guarantee that all content on the website is complete, accurate, or error-free.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.


13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external websites.

Accessing third-party websites is at your own risk.


14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.


15. Changes to Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Changes will be posted on this page and become effective immediately upon publication.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.


16. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts located in India.


17. Contact Information

For any questions regarding these Terms of Service, please contact:

WarmGlow Studio
📧 Email- connect.warmglow@gmail.com
      Mobile- 8698200100

Thank you for choosing WarmGlow Studio. We appreciate your trust and support. ✨🕯️